Frequently Asked Questions
Where do you deliver?
We currently deliver within Metro Manila only.
Do you offer free shipping?
Yes—Metro Manila delivery is free for orders ₱3,500 and above. Orders below ₱3,500 have a shipping fee that’s auto-calculated at checkout.
Can I choose a scheduled delivery date?
Yes—scheduled and pre-order deliveries are available and may be required for custom floral arrangements and peak occasions (e.g., Valentine’s Day, Mother’s Day, Christmas). Once preparation begins, scheduled dates can’t be changed.
Do you guarantee exact delivery times?
We coordinate closely with couriers, but exact delivery times aren’t guaranteed due to factors like traffic, weather, high-volume periods, and other disruptions. Once dispatched, delivery timelines are estimates.
What if no one is available to receive the order?
Please ensure the address and contact details are correct and someone is available to receive the order. If delivery fails due to incorrect address, recipient refusal, or no recipient available, the order may be considered fulfilled, and re-delivery fees may apply.